Or ... Get In Touch Find Your Answer Below ... Frequently asked questions about searching and applying for job postings.

Why are we moving?

We're excited about having one application system across the province, coming April 30, 2013. As a result, it may be necessary for you to create a resume profile. Your existing information stored on healthjobs won’t carry over.

What do I do?
Check if you already have an account.
If you don’t have an account, create your resume profile and set up job search agents today!

AHS Employees – Don’t create an account!
AHS employees you must apply for jobs through e-People. If you don’t have e-People access yet – don’t worry it’s coming! Check Insite for more information or talk to your manager.

About My Account

I can’t log in to my account, why?

Here are some common reasons why you would not be able to log into the system:

1. You have not successfully registered for the Healthjobs website.

Note: Once you have completed registration, you will receive a confirmation email with a link that must be clicked to activate your account. Until this link is clicked, your account will not be activated. If you did not receive the confirmation email, ensure that your junk email has not captured the message, or try registering again.

2. You are actually registered for another AHS website

Many job postings are listed for AHS locations that have their own websites and application login areas. If you had previously registered for one of these sites, please note that your login information from these other websites will not allow you to access the Healthjobs website. You must register separately to access the Healthjobs system.

3. You entered a different email address or made a spelling error during the registration process.

Once you have completed registration, you will receive a confirmation email with a link that must be clicked to activate your account. Until this link is clicked, your account will not be activated. If you did not receive the confirmation email, ensure that your junk email has not captured the message, or try registering again. If you entered the wrong email address, you will have to complete the registration process again correcting your mistake.

4. You are attempting to log in at another site.

Some of the job postings on Healthjobs.ab.ca require you to register at another AHS website to apply. Because they are separate from the Healthjobs system, the username and password you used to register here will not work at these sites.

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How do I access my Healthjobs account?

In the previous version of the Healthjobs website, you accessed your account using a username and password that you entered in your account details. In the new Healthjobs website, your username is now your email address. You can use the same password you have always used, but you will now need to use the email address that you listed in your account details as your username. Once you access your account you can change your password at any time.

For security reasons, if you no longer use, or cannot remember the email address that you had entered in your Healthjobs account, you will have to register for a new account. Registration is free and easy and will give you access to all the new features that are part of the new Healthjobs website.

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I have chosen NOT to let my contact info be available to other HR Professionals. If I save my resume and cover letter on the site, is it still private?

If you have chosen not to make your information available in your account preferences, then no HR staff will be able to access your information by searching the database. Your information will only be available to HR when you apply to a posting online and the system sends them an email with your cover letter and resume. System data is accessed by Alberta Health Services only and is not made available to any private companies or contractors.

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What do I do if I forget my password?

If you still use the same email address that you had entered in your Healthjobs account but cannot remember your password, you can click on “Forgot Your Password?” from the login area. Once you enter the email listed in your account, your password will be emailed to that address.

If you no longer use, or cannot remember the email address that you had entered in your Healthjobs account, you will have to register for a new account. Registration is free and easy and will give you access to all the new features that are part of the new Healthjobs website.

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After registering for my free account and logging in I tried to apply for a job and was asked for my username and password again and it did not work. Why?

Some of the job postings on Healthjobs.ab.ca require you to register at another AHS website to apply. Because they are separate from the Healthjobs system, the username and password you used to register here will not work at these sites.

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I did not get my account activation email. What do I do now?
 
  • Check your email application’s spam or junk folder or filter.
  • Add siteadmin@healthjobs.ab.ca to your safe sender list so that the email is not identified as junk or spam (See example below)
  • Check that you’re trying to register/log in from the correct email address.
  • Please note that some emails may be blocked by your ISP (internet service provider).
  • Try completing the registration process again, being careful to ensure that you spell your email address properly.
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About Applying For Jobs

Recruitment Fraud Warning


Recent incidents of recruitment fraud have been reported and brought to the attention of Alberta Health Services and our IT Security & Compliance team. Please be aware that Alberta Health Services never requests fees, endorses training through third-parties or directly hires applicants without a screening process. These are not legitimate Alberta Health Services job offers and are fraudulent. If you receive a job offer that involves the payment of fees or offers free food and accommodation, it is a scam and you are asked to contact: securityincident@albertahealthservices.ca


Signs of Recruitment Fraud

  • Alberta Health Services emails always end in “@albertahealthservices.ca”, “@healthjobs.ab.ca” or “albertahealthservices@hrsmart.com”. Any message styled to look like it was sent from an Alberta hospital or facility using a different format is not authentic.
  • Contact information in the form of a mobile phone number or an address outside of Alberta is not an Alberta Health Services office.
  • You are instructed to pay money to secure employment.
  • There is an insistence on urgency and repeated contact from the sender.

What should I do?


If you receive this type of email, please treat the message as fraudulent and forward it to Alberta Health Services at: securityincident@albertahealthservices.ca.

Please include the message you received from the sender in your email.

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How do I apply for a job?
 

To apply online first complete your online profile. Once you've found a posting that interests you simply click "Apply For This Job" and select a resume and cover letter to submit with your application. You must be logged in to complete this process.

Please note: Alberta Health Services is undergoing a merger of its recruitment systems. At times, you will be directed to different online application systems, where you will be asked to develop additional profiles.

We apologize for any inconvenience.



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Do I have to register to view the job postings available on the Healthjobs website?

No, all the job postings on the Healthjobs website are available to all website visitors. However, registering for a free account with the Healthjobs website gives you access to a variety of new features designed to improve your job searching experience.

Some of the new features of the Healthjobs account include:

Resume Database:
Once you register you’ll be able to upload your resume and contact information for all human resources professionals from the recruitment areas to browse and search for.

Apply For Jobs Online:
When browsing job postings on the Healthjobs website, registered users have the option to “Apply Online” from the job posting menu. This feature automatically sends your resume and contact information to HR staff to be considered for the competition.

Be Alerted About New Jobs
By setting your own personal criteria you can choose to be automatically notified by email when any newly posted job meets your specifications.

 
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How do I know that my application and resume was reviewed by HR staff? Will I be notified when my application is reviewed?

When you apply to a posting through the Healthjobs website, your contact information and resume are delivered to recruitment staff for processing. Once this email message has been delivered, you will receive an email message confirming that your information was sent. This is the only confirmation that you will receive from the Healthjobs website.

Due to the volume of applications, unless otherwise stated on the original posting, only successful applicants will be contacted by recruitment staff.

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How can I use a different resume or cover letter when applying for different jobs?

In your account profile you can upload as many resumes and cover letters as you wish, and/or click “Manually create your online resume” to fill in forms and create your own online resume right from the site. When you apply for a position, you are presented with a drop-down menu which allows you to choose from your uploaded resumes and cover letters or your manually created online resume.

Please note: To apply to some postings you will be re-directed to another AHS system. You will not have access to the resumes and cover letters from your Healthjobs account from within these other systems.

 
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Where can I see a history of jobs that I have applied for?

Inside your Account you will see a tab called “Posting Activity”. Within this tab is another tab called “My Online Applications” where you can go to view all of the applications you have submitted for each job you have applied for.

 
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Why don’t I see my recent application in my account in “My Online Applications”?

Some of the job postings on Healthjobs.ab.ca require you to register at another AHS website to apply.. Because you are directed away from the Healthjobs website for these applications they cannot be saved in your account.

 
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What does “Open to Qualified AHS employees only” mean?

Currently, our job posting system allows positions for both internal Alberta Health Services employees and external candidates to view and apply for vacant job opportunities. When the statement “open to qualified AHS employees only” appears, this indicates that only employees who are currently employed by Alberta Health Services should apply.



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Who is considered an “Internal” or “AHS employee”?

As a result of the recent merger of the former health regions and boards into the newly formed Alberta Health Services, there is some confusion about who is an AHS employee. When applying for vacant or posted job opportunities, an internal or AHS employee is considered to be an individual who is currently employed and paid by one of the former health regions or boards. These include the former AADAC, Alberta Cancer Board, Alberta Mental Health Board, Aspen Health Region, Calgary Health Region, Capital Health Region, Chinook Health, David Thompson Health Region, East Central Health Region, Northern Lights Health Region, Palliser Health Region, and Peace Country Health Region.

Alberta Health Services partners and contracts services with many agencies which provide health care to Albertans. Partnering or contracted service providers are considered to be employees with the agency for which they work. Examples of these organizations would include but are not limited to: Covenant Health, Calgary Laboratory Services, Dynalife DX, Bethany Care Society, Capital Care, private long term care providers and others.



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I am interested in more than one opportunity; do I need to complete more than one application?

Yes, you must apply to each position in which you are interested.



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I applied on competition # xxxx. How long does it take to receive a response for a interview?

After the competition is closed it is forwarded to the hiring manager to review. It generally takes 10 business days for a response; however, it may take more or less time depending on the number of applicants and other recruitment circumstances.

Please note that only candidates selected for an interview will be contacted.



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About Job Postings

I have a question about a particular job posting.

The Healthjobs website is designed to show all the job postings from the various AHS zones around Alberta and allow users to apply to them, but we do not post or fill the jobs ourselves. If you’d like to send inquiries such as this to AHS recruiters, you may find the contact info you need at the Alberta Health Services website here.

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How do I add a job posting to the Healthjobs website?

The Healthjobs website only displays postings on behalf of the recruitment areas and does not except job postings from outside sources. To inquire about adding your postings, please contact your recruitment or HR representative.

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About Living and Working in Alberta

Where can I get information about living in Alberta?

The best resource would be to visit our living in Alberta page, which covers everything from quality of life to festivals and events. There are also many links to other very informative websites.

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Are there any particular regulations and/or licensing requirements that I must meet prior to being able to be employed in Alberta’s health care industry?

Depending on the nature of the position, many of the employment opportunities listed on the Healthjobs website may require that applicants be regulated under the Health Professions Act or similar legislation, prior to commencing employment.

Click here for more information.

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I have a friend who resides outside of Canada. My friend is interested in employment opportunities; what do they need to do to work here?

Please see our Skilled Foreign Workers page. A list of requirements and numerous information resources are posted there.

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Do you offer relocation assistance?

Relocation assistance is offered for a variety of eligible, difficult-to-recruit positions. Please contact Recruitment to learn more.

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I want to move to Canada. Do you hire foreign workers?

Alberta Health Services hires skilled foreign health-care workers. For more information, please visit our Skilled Foreign Workers page.

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About Searching For Jobs

How can I use the search feature to find the jobs I am looking for?

The “Title/Keywords” field is where you enter the job title or keywords related to the type of position you are looking for. Note that this field searches through job titles only and not job descriptions. Only job postings that have ALL of the keywords you have entered in their titles will show up in the results. An example of a good title/keyword would be “Registered Nurse” or “Licensed Practical Nurse”. To get a broader spectrum of results enter a more general term such as “Nurse”.

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How come the city/town or location I want to work at is not shown as an option when I choose city/town or location?

When choosing "City/Town" or "Location" criteria, be aware that only cities or locations with active job postings will be visible in the menu.

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Why do I get no results from certain locations when searching for common job titles?

In some cases, the various AHS locations use different/unique terminology to describe postings. If you find that one or more particular area shows no jobs matching a term, try using different terms, or view all of that area’s postings to see what terminology they are using.

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Why don’t you show certain criteria for some jobs?

Some AHS locations do not list some criteria in their job postings. For example: only some list unit/department in their job postings.

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I didn’t get many results when I entered my Unit/Department, why?

Note that the “Unit/Dept” field is not used by all locations or zones. When you enter something into this field it will filter out all of the postings from locations or zones that don’t include unit/dept in their postings. If you are looking for jobs in a particular AHS location or zone try first browsing all of their postings to see what terms they are using to describe the units/departments within their organization or if they list Unit/Dept on their postings at all.

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Tips on using the Title/Keyword search:

1) The title/keyword search can help you find postings matching the term(s) you provide. Enter a word or phrase describing the position you are looking for and it will show any results with the word(s) you provide in the title. For a job posting to match your title/keyword phrase it must have all of the words you provide. If a title/keyword phrase results in too few or too many results try adjusting your term(s), making it less or more specific.

For example: If you were looking for Licensed Practical Nurse positions only, using “Nurse” as your keyword/title will not only return Licensed Practical Nurse postings, but rather will show any position with “Nurse” in the title.

*Please be advised that in the example above, you may find that some AHS locations or zones describe Licensed Practical Nurse postings as “LPN”. For this reason, it would be best to have one set of Job Alert preferences with “Licensed Practical Nurse” as the keyword/title and another with “LPN” as the keyword/title.

2) If you are finding that your search provides too few results try using more general terms and then narrowing down your results using different zone, type, city, and location settings.

3) In some cases, the various AHS locations or zones use different/unique terminology to describe postings. If you find that one or more particular area shows no jobs matching a term, try using different terms, or view all of that area’s postings to see what terminology they are using.

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About My Saved Postings

How do I add postings to “My Saved Postings”?

When you are perusing postings and find one that you think may be right for you, but want to finish considering others, you can click “Save This Posting”, and it will add it to a short list of positions in your account under “Posting Activity”.

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I had a posting saved in “My Saved Postings” and its gone now. Why is this?

When a job posting has been filled or otherwise become inactive, it will be removed from your “My Saved Postings”

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Where do I view “My Saved Postings”?

Postings that you choose to add to “My Saved Postings” will be listed in your account in the “Posting Activity” section. Use this to create a short list of postings that seem right for you.

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About Resumes and Cover Letters

How can I use a different resume or cover letter when applying for different jobs?

When you apply for a position, you are presented with a drop-down menu which allows you to choose from your uploaded resumes and cover letters or your manually created online resume.



Please note: Alberta Health Services is undergoing a merger of its recruitment systems. At times, you will be directed to different online application systems, where you will be asked to develop additional profiles including uploading your resume and cover letter.

Still have questions?Get In Touch
What format should my uploaded resume or cover letter be?

Currently the only format which can be uploaded into your Healthjobs account is Microsoft Word. This is because Microsoft Word Documents are the most widely used document format and can be read by all AHS recruiters.

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